Shipping policy

Effective Date: May 21, 2026

This Shipping Policy explains how we ship orders placed through hometechfuture.com. We ship within the United States only — we don't currently offer international shipping, so customs, duties, and import taxes don't apply. Home Tech Future is operated by Hurdle Digital LLC.

Shipping Costs

Orders over $100: Free standard shipping
Orders under $100: Shipping cost is calculated and shown at checkout before you complete your purchase
No hidden fees — all shipping costs are visible at checkout

Processing and Delivery Time

Order cut-off: Orders placed before 5:00 PM EST (Monday–Friday) begin processing the same business day. Orders placed on weekends or holidays begin processing the next business day.
Processing time: 3–4 business days
Transit time: 2–7 business days
Estimated total delivery: 5–11 business days from the order date

Delivery times are estimates. Weather, carrier delays, or other factors outside our control may cause variations.

Carriers and Tracking

We ship via USPS, UPS, FedEx, or other trusted carriers. Once your order ships, you'll receive an email with a tracking number, carrier name, and tracking link. If you need help tracking your order, email support@hometechfuture.com.

Damaged, Lost, or Missing Items

If something goes wrong, contact us at support@hometechfuture.com — please reach out within 7 days of delivery for damage or missing-item claims.

Damaged on arrival: Take clear photos of the packaging and item, then contact us. We'll arrange a replacement or refund.
Tracking shows delivered but you haven't received it: Confirm the shipping address, check with neighbors or building management, then contact us.
Missing items from your order: Contact us with your order number and details. We'll send the missing item or issue a refund.
Delivery delays beyond the estimated window: Contact us and we'll investigate with the carrier.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We're not responsible for orders shipped to addresses provided incorrectly by the customer. If a package is returned to us due to an address error, we'll contact you to arrange reshipment; additional shipping charges may apply.

Returns

Returns are accepted within 14 days of delivery, subject to our Return and Refund Policy. Customers are responsible for return shipping costs unless the return is due to our error.

Changes to This Policy

We may update this Shipping Policy from time to time. Updates take effect on the date posted at the top of this page.

Contact Us

Store name: Home Tech Future

Legal Entity Name: Hurdle Digital LLC

Home Tech Future is owned and operated by Hurdle Digital LLC

Phone: 423-228-2061

Email: support@hometechfuture.com

Hours: Monday-Friday 9am-5pm EST